In view of the uncertainty we are all facing in response to recent developments concerning the Coronavirus (COVID-19), we felt it was important to assure you that we do not expect any major interruptions to the services that we provide to you.

Rest assured, we are doing everything we can to keep our team and community safe.

In light of the current Coronavirus situation, we ask for your assistance in virus control measures. We are taking all possible precautions in order to protect our staff & clients. If you have travelled overseas in the last 14 days, or are feeling unwell, please call us to change your appointment. We have hand sanitiser at reception that we ask all clients to use upon entering the clinic.

At this stage, we cannot be certain if we will be working from our office or from our homes in the coming weeks. We have, however, invested in technology that allows us to work remotely and access all systems and tools that we require to continue operating at 100% capacity no matter the location.

It is important to stay calm and rely on reliable news sources and information from State and Australian Government websites. We encourage you to refer to the World Health Organisation ( and Australian Government Department of Health ( for the most up to date health advice. Information on social media sites may be unreliable and cause unnecessary panic.

Staying the course… As ever, we hold to our Principles for investing success. Discipline, especially, is essential in times such as these. Investors who abandon their well-considered, long-term financial plan rather than staying the course through a recovery could cause themselves lasting harm. Investors mostly have experienced gains for the last decade; it’s important to remember that equity markets are filled with ups and downs, but have rewarded investors over the long term.

If you have any queries or concerns, please do not hesitate to contact us. Stay safe & well during these unprecedented times.

We appreciate your assistance in this – together we can protect each other.

Frank & The IOA Team